Insurtech as an integration or standalone?
Mavera DSS works in both ways, either as a standalone or integrated with your core insurance system.
Using it standalone is a good way to get started and evaluate its features.
However, once the system becomes part of your daily routine, we recommend integrating it with your core systems.
Here is why:
The first and obvious benefit of integrating the systems is to save time.
Using the system standalone requires the claims handlers to manually copy/paste information from the core system to Mavera DSS and manually upload the documents to the system.
With integration, the information and documents get automatically transferred between the systems — saving about 20 minutes per case.
When you aggregate that timesaving over thousands of cases yearly, that sum up to a considerable amount and a strong business case. These savings directly improve the Claims Settlement Cycle Time and Cost per Claim metrics.
When copying and pasting information between the systems, it is easy to make mistakes. Typos and mixed-up attachments affect the claims error rate and can be bothersome to correct if they are found late in the process.
And thanks to the automatic data transfer between systems, there's no risk of manual mistakes.
System integration also allows the data to transfer directly between the systems through a secure connection. This process removes the risk of exposed data, forgetting information in a "temporary folder" for download or upload, or mishandling data in any way.
Mavera offers tight integrations using API, enabling secure data transfer between the systems. It supports notifications that the core system can subscribe to, enabling it to get messages from Mavera DSS when a case is updated.
If you are interested in learning more about integration, please get in touch with us. We would be happy to provide you with more information and answer any questions.